May 20, 2024 - Ken Myers - Imagine this: you run a fiber internet company, and your customers are constantly bombarding you with questions about service plans, technical issues, and billing inquiries. Managing these queries can be overwhelming, right? Enter the AI Receptionist, your new best friend in customer service.
Information Architecture: Principles, Best Practices and Tools
Information Architecture in today's digital world has become a requirement then just a need to organize your information. While you may have good content for your end users, it is also important that it is presented in a way that is understandable by most or if possible all of your target audience.
This article gives you a high-level understanding of what is information architecture, principles of good information architecture, IA context and IA Development.
Project Planning with Transparency! Tempo
With many software projects executing at the same time and at different stages it is crucial to have a transparent planning tool for your organization. Welcome Tempo!
File Share Migration to Sharepoint Online and Office 365
Migration to Sharepoint Online and Office 365 can be a daunting task to professionals who are wanting to move their file shares to the cloud. Through true and tried solutions, this blog identifies a low cost and effective way to migrate your files from a shared file share to Sharepoint Online and Office 365.
Why is wireframing important when building a website or mobile application?
Wireframe is the art of brainstorming user interface mockups, it fills the gap between idea and creating actual UI, it allows designers to visually try out different layouts without coding.
The Internet of Things...Is our Future in Danger?
Who could have imagined that the television show, The Jetsons would forecast the future of gadgets, robotics and technology? We now refer to this as, the Internet of Things. For those of you who don’t know, the Internet of Things (which is also commonly referred to as IoT) is essentially “about connecting devices over the Internet, letting them talk to us, applications and each other.” Whether it be the Internet, your mobile device or even tablet, we are all very plugged in. As a result, more often than not, we are hearing about hackings, personal information being leaked and real safety concerns all surrounding the topic of “too much” or an abundance of technology.
Four Reasons Why Going Mobile is a Brilliant Marketing Strategy
There is a definite “need for speed” in our generation and marketers should take notice. I don’t have to tell you that almost every individual on the planet has a cell phone and, even further, uses their cell phone to make purchases, receive important information and navigate from one point to another. How do we, as marketers, reach our consumers in an effective way that holds their ever-shortening attention span? It’s all about going mobile.